Terms and Conditions

2.2. Prom and Evening Dresses: Our collections include a variety of styles and sizes for special occasions.

2.3. Dress Alterations: Alteration services are available for garments purchased from us or other sources. Exact pricing and timelines will depend on the specific requirements.

2.4. Bespoke Garment Maker: Custom garments are made-to-order. Customers must provide accurate measurements and specifications. Production timelines and pricing will be communicated during the consultation process.

2.5. Bridesmaids and Mother-of-the-Bride Specialists: We provide tailored options for bridal parties and mothers of the bride or groom, with designs to suit various tastes and styles.

2.6. Online Store: All designer clothes listed in our online store are subject to availability. ELIE BAHAR Ltd reserves the right to modify or discontinue any product without prior notice.

3. Online Store Terms 3.1. Prices listed are in GBP and include applicable taxes unless stated otherwise.

3.2. Product colors and designs displayed on our website may vary slightly due to screen settings.

3.3. By placing an order, you confirm that the information provided is accurate, and payment details are authorized.

4. Payments 4.1. We accept major credit and debit cards as well as other secure payment methods indicated at checkout.

4.2. Full payment is required to confirm an order. Payment for bespoke garments and alterations may require a deposit, with the balance due upon completion.

5. Delivery 5.1. Delivery timelines for online orders vary depending on the product and shipping location. Estimated delivery dates will be provided during checkout.

5.2. ELIE BAHAR Ltd is not responsible for delays caused by shipping carriers or customs clearance.

6. Returns and Refunds 6.1. Online Store Purchases: Returns are accepted within 14 days of receipt for unworn and undamaged items in original packaging. Customers are responsible for return shipping costs unless the item is faulty.

6.2. Bespoke and Alteration Services: Due to the personalized nature of these services, refunds or exchanges are not permitted.

6.3. Faulty items must be reported within 7 days of receipt. We will provide repair, replacement, or refund as appropriate.

7. Consultations and Appointments 7.1. Appointments for fittings, consultations, and bespoke services must be scheduled in advance.

7.2. Late arrivals of more than 15 minutes may result in rescheduling.

8. Intellectual Property 8.1. All content on our website, including images, designs, and text, is the property of ELIE BAHAR Ltd and is protected under copyright laws.

8.2. Unauthorized reproduction, distribution, or use of our intellectual property is prohibited.

9. Limitation of Liability 9.1. ELIE BAHAR Ltd is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9.2. Our liability is limited to the amount paid for the product or service in question.

10. Governing Law 10.1. These Terms and Conditions are governed by the laws of England and Wales.

10.2. Any disputes arising from these terms shall be resolved in the courts of England and Wales.

11. Changes to Terms and Conditions 11.1. ELIE BAHAR Ltd reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website.

11.2. It is your responsibility to review these terms periodically.

12. Contact Information
If there are any questions regarding this Terms and Conditions, you may contact us using the information below.

Address: 63 Birmingham Road, Sutton Coldfield, England, B72 1QF
Phone: +44 121 439 1420
Email: [email protected]

Thank you for choosing ELIE BAHAR Ltd.